We've built websites in a couple of days, and had others that took almost a year to complete. It largely depends on the customer: How big the website is; how organised you are with content; how much research and content creation we are tasked with.
What happens to Delayed, Suspended, or Abandoned Projects?
Projects can sometimes stall as we wait on content, information, feedback, approvals, etc., that we have requested from clients.
We consider a project as delayed if our request goes without sufficient response for more than seven business days.
A project is considered suspended if there's no reasonable response for more than 45 continuous days — a 10% reactivation fee applies.
A project is considered abandoned after 90 continuous days — a 20% reactivation fee applies.
Full terms are set out in our Terms & Conditions.
Do I need to own a domain name before I contact you?
Generally, no. We can buy a domain name on your behalf. It will always be registered in your name, not WEBlogic's, so its all yours.
Do I need to prepare before ordering my website?
Yes, please! :) It's really helpful if you take some time to think about what you want from your website, who your target audience is, and how hands-on you'd like to be in the process. Make sure you provide us with everything we need to get started. If you decide to make big changes later that affect the layout or content, it could lead to extra costs.
How often should I update my website?
The more the better! If your website is active and up to date, you will do better in the search engine rankings. In line with our "organic results first" strategy, we encourage you to be involved and update your content regularly. This is why we offer an "updates included" hosting package which gives you up to an hour of our time every month.
The average lifespan of a website is considered to be about three years. Keeping your website updated will help to extend its expected lifespan considerably.
Payments
What will it cost to build a website?
How long is a piece of string? Websites vary greatly in size, content and time to build. Pricing will vary depending on number of pages, and whether we opt for WordPress or HTML. It generally becomes more economical the more pages you have, because the initial set-up takes the most time, even for a small website. Take a look at our (very competitive) rates and fees on the Rates page to find out more.
What other fees apply?
• Monthly hosting fees apply to all websites - see our rates page for details.
• WordPress sites additionally require a Maintenance Plan.
• If you decide to make changes that affect the layout or content after we have begun the site build, it could lead to extra costs.
• Non-standard and Special features such as embedded videos, animation, chat buttons etc (if not included in the chosen theme) billed per hour.
• Suspended or abandoned projects will attract a reactivation fee, as mentioned above.
Do you offer a Payment Plan?
We require a 50% deposit before we get started, as a commitment from you. The final amount (which may differ from the quote if there have been changes to the original website plan) is due just before your website goes live. If your site is taking longer than usual due to delays from your side, we will ask for progress payments. If budget is a concern, please chat to us; provided you have signed up for a 24-month hosting contract with us, we can discuss spreading the final payment out a little.
What methods of payment do you accept?
For the website design and build, EFT is easiest. Hosting will be on a monthly debit order. Domain renewals, and any additional updates will be added to your debit order as required.
More Common Questions
Do I need WordPress for an e-commerce site?
Nope. If you're starting a new business and want to sell your products online, getting a full CMS e-commerce website might seem like your only option, but it can be expensive. Rather save on your start-up expenses by integrating a low-cost e-shop or Facebook shop in a more affordable static (HTML) website. Mention this in your enquiry (Request a Quote) and we'll tell you how.
Why do WordPress sites cost more?
Firstly, the WordPress Themes we purchase cost more than their HTML equivalents, as they take longer to develop. WordPress is an ever-changing platform that requires more work to maintain. WordPress Core, Plugins, and Themes need to be updated constantly to avoid or fix any conflicts. Security needs to be checked and regularly maintained. Our WordPress Maintenance Plan will apply from when your site goes live.
What do I get in the WordPress Maintenance Plan?
Services not considered 'standard website maintenance' are subject to be charged at an hourly rate and will not be considered part of this contract.
What IS included:
Consultation and guidance on the use of the web site
Monthly off-site back-up of website (additional backups can be arranged for a fee)
Security Check (monthly)
Updating WordPress core software to the most stable current update
Complete any updates for plugins
Check functionality of all plug-ins and recommend new ones if support/upgrades are no longer available
Updates to content and images; this is covered under hosting agreement.
Website changes based on reports listed above.
Website redesign, re-alignment or re-development.
Search engine optimization services and on-page SEO such as Meta tags (title, description, keywords, alt tags).
CMS design or integration including but not limited to blogs, shopping carts and web forums. These require a separate design agreement.
Fixing breakages on the website which may occur due to client or any other party doing their own updates.
Accountability for security breaches, server failure, and other breakage if the site is not hosted on our designated server.
What is the difference between HTML and WordPress sites?
With static HTML, the developer creates a website by writing code (including text content). Once it's on the server, it's always like that. There's no background processing going on – your site is always right there in its finished form.
WordPress is a content management system that uses PHP and a database. In simple terms when someone visits your WordPress site, your server "assembles" your site by executing PHP code and querying your database for content.
Static HTML is best for smaller websites (up to 15 pages) that don't require loads of interactive functions, such as category sorting or blog posts. Any content edits need to be done by the developer, as one needs to work directly with code.
WordPress is best for larger, content-driven sites where the site-visitor will want to sort or filter information (shop sites, blogs, cross-referenced information), or where you want to manage and edit the content yourself. WordPress is built on core software and plugins that need to be updated frequently, and all WordPress websites require a mandatory Maintenance Plan to cover backups and updates.
In terms of design (the look and feel of a site), there is very little difference between HTML and WordPress sites. Both are constructed using pre-built Themes, are mobile-friendly, and can contain interactive elements such as social media feeds, feedback forms and animation.
WEBlogic will recommend the best choice for your website based on your requirements.
Do I need to visit WEBlogic's office?
We have clients as far away as Kimberly, Kathu, Mashishing, Eswatini, and even overseas, so the simple answer is no. We can create a website, design your logo or advert, or assist with other online services even if you live on a remote island ... as long as you have a reliable internet connection.
We use AnyDesk for remote IT Support.
For photography and videography services, we need to be within travelling distance (extra costs may apply). We all have passports and a sense of adventure.